Yes. Through Pet Sitters Associates and will gladly provide proof upon request.
Do you have references?
Yes. I will happily provide references upon request. I want to earn your trust to care for your beloved pets. Also, please see the “Testimonials” page.
What forms of payment are accepted?
I accept cash and personal checks made out to Kelly M. Hatt. Unfortunately at this time I do not accept credit cards.
What is your cancellation policy?
If an appointment has been made, I reserved that time specifically for you and your pet. If an appointment must be canceled I would greatly appreciate as much notice as possible. Except in the case of an emergency, if appointments are canceled after I leave my house the client will be billed for it.
How many dogs do you walk at one time?
If a client has more than one dog and they can be safely walked together I will gladly do that. I never walk different clients' dogs at the same time.
Do you board pets?
No, unfortunately I am not able to board clients' pets.
Do you clean up after the dogs?
Absolutely! I always pick up after dogs that are in my care.
What happens if my dog has a medical emergency or is injured or there is an emergency at my house?
At the initial consultation I learn who your veterinarian is and how I can reach you in case of an emergency.
Do you administer medication to pets?
Yes, I will gladly administer medication to pets under my care.
What happens if I am delayed returning home?
Your beloved pet is of the utmost importance; rest assured there will be no lapse in care. Please provide as much notice as possible.
My dog can be difficult to manage – will you still walk her/him?
Sure, I love a challenge. However I don't allow dogs to pull me while walking on a leash. I encourage all dogs to walk peacefully without pulling.
Do you charge extra if I have several pets?
No, my rate is based on time, not what I'm doing or the number of animals involved. Whatever I can do safely and adequately in the time allotted is included.
Will you do anything extra like bring the mail in, water plants, close blinds, etc?
Yes, I think it's important for your house to look lived in while you are away.